This privacy statement covers DocWeightLoss.com web site (www.DocWeightLoss.com). Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices.
- What personally identifiable information DocWeightLoss.com collects.
- What personally identifiable information third parties collect through the Web site.
- What organization collects the information.
- How DocWeightLoss.com uses the information.
- With whom DocWeightLoss.com may share user information.
- What choices are available to users regarding collection, use and distribution of the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under DocWeightLoss.com’s control.
- How users can correct any inaccuracies in the information. If users have questions or concerns regarding this statement, they should first contact us.
Information Collection and Use
DocWeightLoss.com is the sole owner of the information collected on www.DocWeightLoss.com and its other registered domain names. DocWeightLoss.com collects information from our users at several different points on our Web site.
In order to use this web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest.
We request information from the user on our order form. A user must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. Your profile is shared in aggregate form only together with your personally identifiable information.
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use both session ID cookies and persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.
Clear Gifs (Web Beacons/Web Bugs)
We employ (or our third party advertising company employs) a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence.
Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, that if a person visited “www.companyX.com”, which uses an advertising company's clear gif, the Web site (or advertising company) would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company (or Web site).
In addition, we use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.
Communications from the Site
Special Offers and Updates
We may send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to our newsletters or offers by email or text/sms, we ask for contact information such as name, email address, mobile phone number and mobile carrier. Out of respect for our users privacy we provide a way to opt-out of these communications.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
Third Party Advertisers
DocWeightLoss.com employees access nonpublic information in relation to their job functions and the services they provide to you. We maintain physical, electronic, and procedural safeguards that comply with the federal standards to guard your nonpublic information.
These are the instances in which we will share users' personal information:
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with other third parties to provide specific services. When the user signs up for these particular services, we share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
In the event DocWeightLoss.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
This Web site contains links to other sites. Please be aware that we, DocWeightLoss.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys [& Contests]
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Survey information generally will be used for purposes of monitoring or improving the use and satisfaction of this site.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. DocWeightLoss.com will automatically send the friend a one-time email inviting them to visit the site. DocWeightLoss.com may store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line, When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. Only employees who need the information to perform a specific job (for example, our billing clerk or a member service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment.
Notification of Changes
DocWeightLoss.com User Agreement
Your use of and access to our web site is subject to this User Agreement and any other terms set forth through the site, and all applicable laws. By accessing and browsing the site, you accept, without qualification or limitation the terms and conditions specified in this User Agreement. IF YOU DO NOT AGREE TO THIS USER AGREEMENT, YOU SHOULD NOT USE THE SITE.
We will not be responsible or liable for any damages or injuries caused by use of and access to our web site (such as data transmissions, omissions, or misstatements). We do not guarantee any information, service, or merchandise provided on or through the web site.
You are prohibited from posting or transmitting any threatening, obscene, unlawful, defamatory, libelous, scandalous, inflammatory, or pornographic material or any material that could promote conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. We assume no responsibility or liability arising from the postings, transmission, content or information on the site, or from any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, or inaccuracy contained in any such postings, transmissions, information, or content on the site.
Information specified in or accessible through the web site may not be fully complete or accurate. DocWeightLoss.com does not endorse or represent the reliability or accuracy of any of the content or information distributed through or accessed from the web site. You hereby concede that any reliance upon any content or information distributed through or accessed from the web site is at your sole risk. You are responsible for obtaining, installing, maintaining, and operating all necessary hardware, software, and internet access services necessary for viewing the site. DocWeightLoss.com will not be responsible for failures from the malfunction or failure of your hardware, software, or any internet access services.
All text, graphics, video, source code, and editorial content on this web site are proprietary to DocWeightLoss.com. These materials are protected by U.S. copyright and may not be used, copied, transmitted, or reproduced in whole or in part without the express written consent of DocWeightLoss.com. Use of any of DocWeightLoss.com's text, graphics, video, source code, and editorial content (that is hyperlinked to or affiliated with the web site in any way) for any reason or purpose is strictly prohibited. Unauthorized use of the text, graphics, video, source code, and editorial content may violate trademark, copyright, civil and criminal statutes, and privacy and publicity laws. DocWeightLoss.com reserves all rights.
The "DocWeightLoss.com" logo and name are servicemarks or trademarks of DocWeightLoss.com. All other servicemarks or trademarks used or referenced to on this web site are the property of their respective owners. Nothing contained on or through this web site should be construed as granting, by estoppel, implication, or otherwise, any license or right of use of any trademark or servicemark displayed on the web site without the written permission of DocWeightLoss.com or such third party owners.
Use of Communications and Materials
Any material or communication you transmit to the web site by (Secured) Hypertext Transfer Protocol, File Transfer Protocol, or electronic mail or otherwise, including any questions, suggestions, comments, data or the like is nonproprietary and non confidential. Anything you knowingly or unknowingly transmit or post becomes our property or the property of our affiliates and may be used for any purpose, including, but not limited to, posting, disclosure, reproduction, publication, broadcast, and transmission. Additionally, we may use any concepts, ideas, or techniques contained in any data you send to the web site for any reason or purpose whatsoever including, but not limited to, developing and marketing services or products using such data.
Injuries and Damages
We will not be responsible or liable for any incidental, consequential, direct, indirect or punitive damages or injuries, including, but not limited to, omissions, errors, mistakes, delays in transmission, typographical errors, deletion of files, and delays in operation, your reliance on or use of any service, information, or merchandise provided on or through the web site, or any failure of performance arising out of or caused by access to or use of any information or content contained in or on the web site, the content of any web site, or web sites hyperlinked to the web site, even if we are negligent and/or have been advised of the possibility of such damages.
You agree to defend, indemnify, and hold DocWeightLoss.com, and DocWeightLoss.com's affiliate companies, employees, directors, officers, agents, material or communication providers, and Internet Service Providers harmless from any and all losses, liabilities, claims, expenses, and damage awards, including, but not limited to attorneys’ fees, that arise from any claim, action, or demand, by use of or in connection with the submission, transmission, posting, broadcast, or other communication with or to the web site.
The web site may hyperlink to sites not maintained or related to DocWeightLoss.com. Hyperlinks are provided as a convenience/service to you and are not affiliated with or sponsored by the web site or DocWeightLoss.com. We have not reviewed any or all of the sites hyperlinked to or from this web site and are not responsible for the content of any other web sites. The links are to be accessed at your own risk, and we make no representations or warranties about the content, completeness, or accuracy of these links or the web sites these hyperlinks point to.
The reference materials and information contained in the web site are intended only for your personal information. By entering and interacting with the web site, you agree to hold us and our affiliates harmless and not responsible for the data/content distributed by the web site. We make no representations or warranties about the completeness or accuracy of the web site’s content or the information or other material found on or in the web site. We do not purport to review the accuracy of information and other materials available on the web site. Appropriate precautions should be taken to verify all such information. We cannot be held liable for typographical errors, layout error or misinformation, omissions, technical inaccuracies or other errors contained in the site.
OUR PRODUCTS AND SERVICES ARE WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF A WRITTEN AGREEMENT BETWEEN US AND THE PURCHASER.
EXCEPT AS WARRANTED IN SUCH WRITTEN AGREEMENTS, WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO PRODUCTS OR SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
THE MATERIALS, SERVICES, AND INFORMATION IN THE WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OR REPRESENTATIONS WHATSOEVER OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
The User Agreement set forth in the web site are governed and interpreted under the laws of the United States of America, without giving effect to its conflicts of laws provisions. If any portion of the User Agreement is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. DocWeightLoss.com can, at its sole discretion, replace or amend such provisions with another provision.
The User Agreement sets forth the entire understanding and agreement between us with respect to the site and any materials, communications, transmissions, or posting to the site. We reserve the right to revise the User Agreement at any time by updating this posting. You are bound by any such revisions, and you should periodically read and review the User Agreement.